FAQs

How much does the shipment cost?

Free Shipping – Delivery time 15-35 Business Days (Cost 0 €)

Our worldwide shipment is free of charge, regardless of the destination point and final sum of your order. 

What are my payment options?

We accept only PayPal payments. We do not accept direct bank transfers, cash on delivery.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into PayPal’s SSL secure web page. Your information is SSL-encrypted and sent directly to PayPal’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Can I cancel my order?

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

What if I received a faulty item?

If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) so that we can help.